Privacy Policy

Last Updated: July 24, 2025

Welcome to Oceavo (referred to as "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Oceavo.com , use our cruise planning services, or interact with us online.

By accessing or using our service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Information You Provide Directly to Us:

You may provide us with personal information when you:

• Sign up for our early access waitlist or newsletter (e.g., your name, email address).
• Use our "Trip Planner" or "Price Comparison & Bundle Tool" features, which may involve providing:
  • Cruise preferences (e.g., desired destinations, travel dates, number of travelers, cabin types, preferred cruise lines, activities, budget).
  • Contact details for itinerary requests or inquiries.
• Communicate with us for support, feedback, or inquiries (e.g., content of your communications).

b. Information Collected Automatically:

When you access or use our service, we may automatically collect certain information about your device and your usage. This information helps us understand how our service is used and improve your experience.

• Usage Data: Information about your interactions with our website, such as pages or content you view, search queries, referral sources, and the time, frequency, and duration of your activities.
• Device Data: Information about the device you use to access our service, including your IP address, browser type, operating system, mobile carrier, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. These are used for:
  • Website functionality (e.g., remembering preferences).
  • Analytics (understanding website traffic and usage patterns).
  • Personalization (tailoring content to your interests).
  • Marketing and advertising (where applicable and with your consent).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Manage Services: To operate, maintain, and provide the features of our cruise planning service, including building itineraries, comparing prices, and providing trip monitoring.
• Personalize Your Experience: To tailor content, offers, and recommendations to your specific preferences and interests.
• Communicate with You:
  • To send you updates regarding your waitlist status, early access opportunities, and service-related notifications (e.g., new excursion availability via our "Real-time Trip Monitoring").
  • To respond to your comments, questions, and requests.
• Improve Our Service: To analyze usage trends, conduct research, and improve the functionality and user experience of our website and services.
• Marketing and Promotions: To send you promotional communications about our services, special offers, or other news we think might interest you, in accordance with your marketing preferences.
• Security and Fraud Prevention: To protect our service, prevent fraudulent activities, and ensure the security of our systems and data.
• Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, analytics, email delivery, customer support). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Cruise Lines and Tour Operators: If our service facilitates direct inquiries or bookings, we may share necessary information with cruise lines, tour operators, or other travel providers to fulfill your requests.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent or at your direction.

4. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Correction: You have the right to access and update your personal information.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
• Cookie Preferences: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies. Please note that blocking or deleting cookies may affect the functionality of our website.
• Data Portability: You may have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the "Contact Us" section below.

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or compliance purposes).

7. Children's Privacy

Our service is not intended for individuals under the age of [e.g., 16 or 18, specify legal age]. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

8. Links to Other Websites

Our service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By Email: Cruises@oceavo.com
• By Phone: (202) 480 9909

‍